Redefining the expectation of what resorts can be, Excellence Riviera Cancun welcomes guests with gracious hospitality, luxe offerings, and ahead-of-the-curve amenities. I can't decide on ERC or EPM. The grounds (and beach) were impeccable, the staff was above and beyond helpful, and the food was delicious. Juarez, Puerto Morelos, QROO 1-844-663-2269 Price Guarantee Get more as an Orbitz Rewards member 4.6 out of 5 "Excellent!" Our second time staying at an Excellence resort. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as your vacation destination and for taking the time to write and share your feedback with other travelers. When we visited we werent staying in the Excellence club, but we have stayed in some of the Excellence groups resorts before as Excellence club members. The staff members are one of the core pillars of our resort to offer an unforgettable guest experience, and their attitude is intended to exceed the expectations of all our guests and provide them with a service as personalized as possible. Firstly, if you like swimming in the ocean, this isnt the most ideal place to swim. Excellence Riviera Cancun - Nearby Golf?? - Cancun Forum A szllshelyen (Excellence Riviera Cancun All Inclusive - Adults Only) . Excellence Club benefits: The service was outstanding, the food was delicious and the resort was super clean. 2 The GoodThe staff at ERC are nothing short of amazing. Prices are the average nightly price provided by our partners and may not include all taxes and fees. A world of exciting flavors awaits at Excellence Riviera Cancun, where ten of the best restaurants in the Riviera Maya await. Our first stay in 2019, Playa Mujeres was 5-stars all they way. Bottles of spirits are also included in your room. (They would spray our sunglasses, bring us small bites, refresh drinks, bring towels, the customer service was amazing and endless. Excellence Riviera Cancun - Nearby Golf?? - Cancun Forum The Excellence Riviera Cancun Hotel in Riviera Maya is a splendid tropical oasis for adults-only set directly on the white-sand beach of Puerto Morelos. The staff are genuinely friendly and do everything in their means to make your trip run as smoothly as possible. Please, receive our warmest regards from The Excellence Collection. I thought that would annoy me, but it was not an issue at all. 15 minutes from the airport. You can ask to extend this and when we stayed the staff was happy to facilitate a later check out as our flight was in the evening. If everybody just left them in the water when not in use, there would be more than enough available. Cleaning round the clock. However, this time the staff helped us out with their amazing dedication more than usual and thought thanking them with a review was necessary. Fill it out before going to security and then walk by all the people fighting for the limited counter space at security. It is just a slight reduction that you wouldn't notice if you haven't been there before. The entire staff at the resort wore masks the entire time. Taxes and fees that are shown are estimates only. COVID Safety: We are vaccinated, so felt safe traveling. From the service to the food and the amenities on offer, this place is the perfect spot to unwind and relax. The Excellence Riviera Cancun was around 10-15% cheaper compared to the Excellence Playa Mujeres resort, so if you are looking for a good value option with top quality service and food the Riviera Cancun resort is a strong choice. No sign of any Mexican Food like you would expect to be available? There really is no reason to leave the resort if you dont want to do excursions or visit some of the local towns. Spanish Hotel Firms Will Build Jamaica Worker Housing. It served up all of the traditional Italian dishes you would expect to see on the streets of Rome. Six meandering pools wind through their grounds. Because of the Excellence teams efforts, we still enjoyed using the beach and swimming. As you pull up to the hotel a bellhop will be on hand to take your bags. Pools: The pools are gorgeous and relaxing, but get our first complaint. As a luxurious all-inclusive resort, we take care of every single detail in order to provide an unforgettable guest experience and exceed its expectations, this is why our Chefs and bartenders have created a varied assortment of options to please every type of palate. When they reached a person they would pass it thru. The rooms have a more traditional design than some of the Excellences newer offerings and as a whole, it lacks as much of a luxury feel when compared to the Finest Playa Mujeres or the Beloved. Like clockwork, the next day Jorge had the drinks queued up before we even had to ask. Also, there are dress codes at the restaurants, so you can see the attire needed in the app and pack accordingly. It means so much when it comes from our guests. Airport - Arrival was quick and easy. The pork was so succulent and delicious. Excellence Riviera Cancun is a luxury adults-only resort located in the Riviera Maya area of Cancun. The local town of Puerto Morelos is right next to the resort and definitely worth a visit. We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. Transfer - Our reservation directly with the resort included round trip transfer using Seasons Tours. Excellence Riviera Cancun Carretera Federal 307 Chetumal-Puerto Juarez KM 324 -342 Manzana 7, Lote 1, S.M. Our commitment is to make every guest experience, as exceptional and unique as it can be. Throughout the day there was a slate of events on from table tennis tournaments to cooking classes there are an array of things to keep you occupied throughout the day. We have been to various Excellence resorts multiple times before, including this one, and they are always amazing. Excellence Riviera Cancun - Tripadvisor Also a side note - beds and pillows very uncomfortable. Now 497 on Tripadvisor: Excellence Riviera Cancun, Riviera Maya. We actually never ran out of anything. Overall, we plan to return next winter and think weve found a perfect spot!! Dear guest, First of all, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share this review with other travelers. Dear guest, First and foremost, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share this review with the TripAdvisor community. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. This award-winning hotel's designed like a swanky Spanish hacienda, and there's a beach right outside. But even vaccinated we know we can catch and transfer COVID, which could impact our ability to fly home. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. Wonderful!The focus is on keeping you safe. A traditional French-style eatery serves up some really well-done dishes. Tudsz-e dohnyozni az Excellence riviera cancunban? Amazing resort, unparalleled service, and some tips before you head out. And here is the next complaint in our review. It has been a pleasure having you with us and we look forward to hosting you back soon. We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. However, guests are not required to wear a mask anywhere, but there is space available everywhere. However, guests are not required to wear a mask anywhere, but there is space available everywhere. If youre not too fussed about the price of the treatments. Thank you for adding very generous remarks of the positive sides of your vacation with us and mentioning the services that made your stay more comfortable. In addition to everything included in the Excellence Wedding Package, this upgraded wedding package option also includes items so that you can keep the celebration going during your Riviera Maya destination wedding, like a cocktail hour and private reception. Excellence Riviera Cancun : FULL TOUR & REVIEW! - YouTube Health & Safety Protocols | Covid-19 Info | The Excellence Collection A couple of the restaurants are adult only as well. We are delighted to hear from you that we are able to exceed your expectations in all aspects, which are carefully taken care of, and you enjoyed your stay with us thank you to the outstanding service provided by our lovely colleagues, who went above and beyond to make you feel pampered since their attitude is intended to exceed the expectations of all our guests and provide them with a memorable guest experience. Again this course is on the premium side and can cost up to $300 for around. Federal 307 Chet-Pto. The staff speaks multiple languages, including English and Spanish. Masks are required on flights and airport. We estimate they took away about 25% of the pool chairs and restaurant seats. However, they will revise why during your stay we did not seem to achieve our goal to offer good quality in every meal and drinks and they will work on it in order to make any improvement needed to guarantee our guests the highest quality. Other than requiring masks the Cancun airport was operating like it always has. The Mole was ok, but honestly, we felt like this was something that we could do a better job at in our kitchen and we are in no way chefs. Normally, the evening entertainment is not our cup of tea, but after a few drinks, we can get on board. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. At check-in the agent will give you a health questionnaire. I read hundreds of reviews on Google before selecting this hotel. The resort has everything you could imagine for a relaxing getaway. There are several restaurants and none disappoint. 24 km from Cancun airport Located directly on the beach Golf course nearby Address C/Federal 307, Manzana 7, Lote 1-SM 11 Quintana Roo Mexico 77580 Hotel Description Bespoke service and stunning Mexican design await at Excellence Riviera Cancun, an All Inclusive escape that inspires guests to return time and time again. Cancun Tourism Cancun Hotels Cancun Guest House Cancun Holiday Homes Cancun Holiday Packages Cancun Flights Cancun Restaurants Cancun . See more questions & answers about this hotel from the Tripadvisor community. Whats included in the all-inclusive package. Excellence Riviera Cancun - UPDATED 2023 Prices, Reviews & Photos The Green Energy Goals of Our Corporate Social Responsibility in Our Prices are calculated as of 20/02/2023 based on a check-in date of 05/03/2023. Excellence Riviera Cancun Review | Cancun's BEST All-Inclusive Resort The aesthetic of the restaurant is lovely with white linen tablecloths and beautifully chosen furniture. The rooms were spacious and clean. Does Excellence Riviera Cancun offer any business services? SPORTS & ACTIVITIES Please see our partners for more details. Somehow we skipped the 2-3 hour wait, and that saved our last night on vacation. More on that later, but first I wanted to leave full detailed review for anybody concerned about the resort during the current safety protocols. My husband and I stayed at this resort for a week for our 20th anniversary and we were completely blown away by all of it. 13K views 6 months ago EXCELLENCE RIVIERA CANCUN This video is for informational purposes based on our recent trip to ERC in July of 2022. Which languages are spoken by the staff at Excellence Riviera Cancun? Flavors & Spirits | Excellence Riviera Cancun The food and the atmosphere at Flavour Market were very good. Overview. Before you go, Id recommend downloading the Excellence app. If you are looking for a closer option then your best bet is the Moon Palace golf course which is located a 20-minute drive from the resort. They nailed the traditional dishes of Patatas bravas, Octopus and meatballs. It is our pleasure to read that our resort and amenities exceeded your expectations, making you feel relaxed and pampered all the time. Although we stayed pre-COVID, as we mentioned the resort was exceptionally clean. However, if you are expecting a delicious meal served by a friendly staff, then you will enjoy every restaurant.. Our favorites are Basmati, The Grill, and Chez Isabelle. The staff knew exactly what we needed and got the job done. I am willing to put up with the inconvenience during these strange times, but I hope it is not a permanent change. Modern comfort and calming designs are incorporated into every one of our Riviera Maya suites by Mexico's coast. 6 meandering pools and an immaculate white sand beach. A Lot of these all-inclusive resorts arent located near towns and local restaurants, so you need the food to be good and the Excellence does not disappoint on the food. Located a short 20-minute drive from the airport, it really is the perfect location for a secluded feeling holiday that is actually quite close to amenities. There is a lovely coffee shop on offer too where you can grab your morning pick me up. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580 View in a map Explore the area Excellence Riviera Cancun - Adults Only All Inclusive - Travelocity You have unlimited access to eight international restaurants and ten bars, plus such amenities as an expansive swim-in spa, a full-scale fitness and cardio-conditioning center and an unparalleled range of activities on land and sea. Our driver wore a mask and we did too in the enclosed space. Its a thankless task and there is only going to be one winner in this battle, but all credit to the staff for doing everything they can to make the beach look pristine. It is also lovely to read that our attentive staff members pampered all the time making you have got everything you wanted and they went above and beyond to make sure that you had a great time. There is a second floor with a private deck and plunge pool. Without the option of the ocean, your choices for relief from the sun may be limited.Tips:Bring straws, inflatable rafts (Five below has great ones!) Peek behind the bedroom curtains and it's pretty unsettling. Each morning we were greeted and personally escorted to our beach chairs, staff knowing our names, bringing us drinks, snacks, very attentive. As you approach the doors they will automatically open. The Mahi Mahi Skewer on the lunch menu was top class. We recommend going around an hour before the tour commences to get on the tour. Transfer - Our reservation directly with the resort included round trip transfer using Seasons Tours. The front desk asked for the number and informed us they would call for us. We have been to various Excellence resorts multiple times before, including this one, and they are always amazing. Our 4th getaway to the Excellence Riviera Cancun. Excellence Riviera Cancun 24,088 reviews #1 of 10 all-inclusives in Puerto Morelos Review Save Share Carretera Federal 307 Chetumal-Puerto Juarez Mz 7, Lote 1, 11, Puerto Morelos 77580 Mexico 1 (888) 307-2623 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! Plan to use the bathroom before leaving, because there is nowhere to stop along the way! Having stayed in the slate of resorts that the Excellence group has in this region. So if you like to be close to the hustle and bustle this is the option for you. The Margaritas were definitely the highlight of this restaurant.