Convergent Outsourcing does not accept payment in exchange for credit deletion. Bryan Sankey is a Sprint Trainer at Convergent Outsourcing based in Renton, Washington. Here is what I did: - went to Sprint chat online to pay my old bill (don't call, do it on the website)https://www.sprint.com/en/landings/chat.html, - Choose "account change/inquiry" yellow button underneath for chat. Plaintiff's Experian credit report states an account in Defendant's name, not in Sprint's name, was opened on September 17, 2019, the same date the parties agree Sprint authorized Defendant to begin collecting . As an accredited agency, all of our representatives are thoroughly trained on customer service and Fair Debt Collection Practices Act compliance. Rude! Convergent Outsourcing is a large debt collector with offices in several cities in the US and in Central America. For more information about reviews on ConsumerAffairs.com please visit our I found out that Convergent Outsourcing, Inc. is a SCAMMER company. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. I HAVE NEVER OWN A TOYOTA! Engage via Email. By clicking "TRY IT", I agree to receive newsletters and promotions from Money and its partners. Therefore, its important to understand your consumer rights to prevent Convergent Outsourcing from walking all over you. Join our community, read the PF Wiki, and get on top of your finances! My payment to CO is on the 15th of this month. I'm suprised they just won't delete it since it's paid and they were notified. I have Experian to monitor all accounts and a few days ago received a call from Convergent Outsourcing from someone whose English was difficult to understand. If so how did you proceed? If you cant secure a goodwill deletion, the next step is to request debt validation from Convergent Outsourcing to identify if theres any inaccurate reporting regarding your debt; this may allow you to delete it. This piece of federal legislation prevents debt collectors from harassing customers to pay. How those businesses take care of those complaints is what separates good businesses from the rest. Legally they've followed to the letter of the law. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. I know this thread is a few months old but I thought I'd share my experience. If you are unsure whether we have your current information, call us to confirm that your email and mailing address are correct and request any necessary corrections. At this time, we can only discuss payment plans over the phone. I called Dish to confirm this and they said they have no record of a debt. If I pay within 14 days of receiving the letter I only have to pay a third of the $1200.I never used Dish Network. Within 48 hours it was on my credit report dropping me almost 20 points. I ended up paying the entire balance through sprint in order to get account removed. Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years. I paid $834.26 directly to Sprint on July 5th and received a confirmation number of 123456789 for my payment. If you have questions or need to make a change to your account. I was told I owed Cox communications 200 dollars from over 5 years ago. Enjoy reading our tips and recommendations. For more information, read, How to Remove First Federal Credit Control from Your Credit Report, How to Remove First National Collection Bureau, Inc. from Your Credit Report, How to Remove Frontline Asset Strategies from Your Credit Report, How to Remove DCM Services from Your Credit Report, How to Remove FMA Alliance from Your Credit Report, remove the collection entry from your credit report, How to Remove Convergent Outsourcing from Your Credit Report, Telecommunication suppliers such as Sprint and T-Mobile, Failing to respond to debt validation requests. https://www.ripoffreport.com/reports/convergent-outsourcing-inc/renton-washington-98057/convergent-outsourcing-inc-scam-collection-for-sprint-renton-washington-1174751, Convergent Outsourcing, Inc. Convergent Outsourcing, Inc. CONVERGENT OUTSOURCING FRAUDULENT COMPANY Renton Washington, Convergent Outsourcing, Inc. Convergent Mailed me a notice to collect a debt that doesn't exist. GO over it with them and see what they got. What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created. They are billing me for something I've never had from them. Opinions expressed on this site are the author's alone, not those of a third-party entity, and have not been reviewed, approved, or otherwise endorsed. How do I know I can trust these reviews about Convergent (formerly ER Solutions, Inc.)? Addtnl phone number: (877) 231-8886, states this Midland Credit Management has offices at 2365 Northside Drive, Suite 300, San Diego, CA but direct payments to Los Angeles, CA . We appreciate the opportunity to respond to your concerns. Companies across the United States contact us to help them recover debts. People would take advantge of it, skip a payment, and get a deletion. Renton Washington, Bank Fraud, Credit Card Service, Collection Agency, Convergent Convergent Outsourcing Inc Sent me a notice stating they are gving me an opportunity to settle debt of $5,198.45 for the sum of $1819.46 Renton Washington, Convergent Outsourcing, Inc. Galaxy Asset Purchasing, LLC Sending Letters and calls for debt collections Renton Washington, Tempoe LLC Convergent Outsourcing Inc. Sprint sent account to collections with Convergent Outsourcing - reddit - Send an email to the executive office letting you know you paid in full directly asking to have it deleted. I don't believe that I owe what Sprint claims that I owe. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. - Hopefully you will have the same luck as me and they respond finally saying yes, it will be deleted. Learn more about Convergent Outsourcing or view your account with us online. Convergent Healthcare | 3,323 followers on LinkedIn. I had a Spring sent to ERC. strict standards for business conduct. geez that hurt but the future right? Play video Make A Payment If you have an account with Convergent, you can make a payment online or call us at 800-444-8485. If you weren't paying on it then it went to collections. Further information is available in our FICO Data Privacy Policy. Copyright 1997-2023, Ripoff Report. I had an unpaid bill with Sprint that was sent to Convergent Outsourcing. When a debt collector contacts them, many consumers are unaware that the FDCPA provides protection from this kind of abuse. I would just continue trying and hope to get someone who will delete. PRIVACY NOTICE: When you visit this website we collect your browsing activities on our site and use that information to analyze and research improvements to the website, and to our products and services. If this is the case, consider contacting a professional credit repair company. This often means constant collection calls, annoying letters, profane language, threats of lawsuits and other forms of harassment. You can enter your email address to have a copy of the chat transcript emailed to you. Renton Washington, Convergent Outsourcing Inc. Galaxy Asset Purchasing, LLC Debt Settlement for credit card I never had Renton Washington, Convergent Outsourcing Inc Collection Fraud Houston Texas, Convergent Outsourcing Inc. Un-Reputable Collection company trying to rip me off. File your review. With account paid and settled. If so, what's the best way to have them do this? When you register for our products and services, we also collect certain personal information from you for identification purposes, such as your name, address, email address, telephone number, social security number, IP address, and date of birth. Convergent Healthcare | LinkedIn Quick question! I have never had an account with Verizon! Please note that it is Sprints policy to have its Outside Collection Agencies report any unpaid debt to the 3 major credit bureaus; If the customer reaches a settlement arrangement with the agency and pays the agreed upon amount the reporting will be changed to show a charge off settled in full. She will most likely say she will check with another department and get back to you. I then, on my own terms, proceeded to pay on my account whatever I could afford via their website. to the credit bur. Sprint/convergent outsourcing - myFICO Forums - 6111159 Get buying tips about Debt Collection Agencies delivered to your inbox. One of our team members will walk you through the payment process and answer any questions you may have. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! - Send one more email to executive office asking nicely again to have it deleted. Your credit score will be affected by this Company. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. I decided to call Sprint today. We have been in business since 1950 and are a longtime member of ACA International. A lady called me from Convergent outsourcing about a Dish Network account. Since they were on leases that left me on the hook for around $1400. If you do not owe any amount, file a complaint with the FTC, FCC, and Better Business Bureau, ask them to provide a debt validation letter (search the internet for a sample). Since I paid what I owed to Sprint how can they possibly own this debt? We have more than sixty years of experience in the debt collections industry, serving clients as a third-party partner for receivables management. **FORWARD TO THEM A COPY OF YOUR CHAT TRANSCRIPT IF THE CSR SAID IT WOULD BE DELETED! Convergent Outsourcing, Inc. is a debt collection agency. Remove Convergent Outsourcing From Credit Report Welcome to the Sprint subreddit where we discuss news, user feedback, phone updates, tips and tricks, technical advice, and Customer Care experiences. Balance due is 1700. All rights reserved. They're just trying to meet their own metrics. If there is no email on file, the consumer will be mailed a copy of their receipt. Sign up to receive our free weekly newsletter. I don't dispute that I ever had a Sprint account. Corporate Advocacy Program: How to repair your business reputation. If everyone got a successful deletion after missing a payment for any reason. My ultimate goal is to get the collection account off of my credit reports. Need Help Clearing Up Convergent Outsourcing Collections - reddit They told me that I am in debt to Sprint for over $300 Learn more. Read More . Convergent Outsourcing has many complaints against it on file with the Consumer Financial Protection Bureau and the Better Business Bureau, mostly regarding: These violate the Fair Trade Commission-mandated Fair Debt Collection Practices Act (FDCPA). Maryland Residents: This agency is licensed as NMLS ID # 930053. Be the first one to find this review helpful. Sprint and Convergent Outsourcing Success? - myFICO Forums - 4763742 I was making payments via automatic draft. Maryland Residents: This agency is licensed as NMLS ID # 930053. Update: This article has been updated to reflect current contact information for Convergent Outsourcing and unverifiable information has been removed. Paying off a debt marks the debt as paid off. I wouldn't bother paying or contacting Convergence at all, they will probably be no help. @new_earthThank you for sharing. At your request, we will send a written collections letter to your address along with information about the debt if that will make you feel more comfortable. If it was sold, Convergent has the legal right to collect and to post on your reports. I did however pick up the phone today and spoke with a Tom **, supervisor, would not say where the call center was. This morning I received a phone call from a debt collections agency Convergent Outsourcing. also adviced them that this account had beeb included in ,identity fraud with a police report Renton Washington, Convergent Outsourcing Inc Renton Washington Location Claimed I had a Verizon amount owed of $800. Thank you, you have successfully subscribed to our newsletter! These people need to be stopped. Late reply, but i got them deleted off all 3 via disputes with the agencies themselves essentially just claiming "No contract". OC and CA are in no way required to delete. Work out a payment plan. Why You May Be Getting Scammed Through Your Mailbox - Live Like You Are Advertisers above have met our And lastly, seek counsel from a consumer protection attorney for a free consultation. For more than sixty years, Convergent has worked with clients in process outsourcing, revenue cycle and receivables management. Just because you paid Sprint off doesn't mean that it gets it off your report. This can vary for each state but generally means they can't call before 8 a.m. or after 9 p.m. local time, unless you've requested that they call outside of those hours. Were available to help by phone at 1-800-444-8485 or online through our contact form. This report was posted on Ripoff Report on 09/05/2014 01:58 PM and is a permanent record located here: Houston Texas, convergent convergentusa, convergent outsourcing inc Attempting to collect on a 23 year old debt wixom Michigan, Convergent Outsourcing, Inc. Verizon Wireless overdue, haven't used that mobile company in 6 years. Stop breaking the law. I was so close to a derogatory free report. This payment will be updated to the credit bureaus and they will be notified that the account is paid in full. I told her I want the account removed and she said Sprint would REMOVE the account after paying CO. This is the best way to manage and repair your business reputation. If your attempt to remove an entry due to inaccuracies is unsuccessful, you can try to negotiate a pay-for-delete settlement. Do I need to get them to prove what I owe? It collects on behalf of companies and businesses in a variety of industries, including: Although its incredibly annoying, Convergent Outsourcing is a legitimate business and not a scam. After I asked them to send the paperwork, I did get it, but I called them and they said now it was for a debit card from a United Credit National Bank. Offers may be subject to change without notice. **If the CSR in chat who takes your payment says no to deleting, I would still recommend sending emails to the executive office asking for deletion and including proof of payment or payment confirmation #. Houston Texas, Convergent Outsourcing Inc Attempted Scam Renton Washington, Convergent Outsourcing, inc This place is a RIP OFF, sent me a bill for $1,129.91 for an account i have never had. FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. A link has directed you to this review. Press J to jump to the feed. If you have questions about Convergent, making a payment or debt collections in general, we have compiled an extensive FAQ section to help! If not, the collection on your report can stand as you had a valid debt, that was being collected from a valid debt collector. How to Remove Convergent Outsourcing from Your Credit Report Learn more. They also collect medical debts. Your lender or insurer may use a different FICO Score than the versions you receive from myFICO, or another type of credit score altogether. Its location on this page may change next time you visit. This is an attempt to collect a debt by a debt collector, and any information obtained will be used for that purpose. Dorado, PR 00646, Metro Office Park Copyright 2001-document.write(new Date().getFullYear()) Fair Isaac Corporation. Even if someone you speak to says no, try someone else or on another day. All FICO Score products made available on myFICO.com include a FICO Score 8, and may include additional FICO Score versions. I have a collections account being reported by "Convergent Outsourcing". Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. Learn more about obtaining detailed information about your account over the phone. They need to be investigated for fraud!!! Was just about to apply for an apartment and bam, get hit with a collection the same amount of the ones I just paid off. So, now I'm not sure how to handle this. We value your privacy. Your lender or insurer may use a different FICO Score than the versions you receive from myFICO, or another type of credit score altogether. Except when it drops off the credit report. They must have hacked into Verizon's computer system Reston Washington, Convergent Outsourcing, Inc. Bogus bill from AT&T WIreless -- I never had AT&T Wireless Renton Washington, Convergent Outsourcing,Inc Settle for lesser amount Renton Washington, Convergent Outsourcing, inc Palisades Collection states I owe an At&T bill that was paid 5 years ago renton Washington, Convergent Outsourcing Inc Galaxy Asset Purchasing, LLC FRAUD ALERT! But, I believe that a majority of the amount that they are claiming that I owe is due to an early termination fee - on an ipad account that I don't believe I terminated early (i.e. https://www.convergentusa.com/outsourcing/page/is-convergent-outsourcing-a-scam So, now I'm not sure how to handle this. For visitors with visual disabilities, access to this website, including our FICO Data Privacy Policy, is available through assistive technologies, such as BrowseAloud, JAWS, VoiceOver, Narrator, ChromeVox, and Window-Eyes. They said they didnt do that when clearly they did because it is listed as paid on my credit report. This outsourcing the initial collections is not that uncommon. I called CO and attempted a PFD (just in case Sprint CSR was full of hot air). Don't dispute again, it will come back validated. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Who is ED Magedson - Founder, Ripoff Report. As an accredited agency, all of our representatives take part in a thorough customer service and Fair Debt Collection Practices Act (FDCPA) compliance training program, which we follow up with ongoing training and quarterly testing. We also do not buy debts - the debt that you may owe is still owned by the original creditor. For more information or to verify license status, visit the NMLS Consumer Access website at https://www.nmlsconsumeraccess.org/. thanks, just paid it. Create an account to follow your favorite communities and start taking part in conversations. Convergent Outsourcing is a legitimate debt collection company. Houston Texas, Galaxy Asset Purchasing, LLC Convergent Outsourcing, Inc. If Sprint is willing to take payment, they will recall the debt from Convergent, Convergent has to remove the account since they no longer have rights to collect, and sprint has no reason to re-add the debt since they are paid off.(sprint re-adding the collection is the unsure part), Not gonna say 100% but this is how it worked with T-Mo. Really think they have likely moved/moving to T-mo collection policies.