Airport information Address Charlotte Douglas International Airport 5501 Josh Birmingham Parkway Charlotte, NC 28219 Airport website Ticket counters Main Terminal This location does not accept cash or checks. Airport Address: 5501 Josh Birmingham Pkwy., Charlotte, NC 28208 Distance From Uptown Charlotte: 8 miles (13 km) Website: cltairport.com Phone Number: 704-359-4013 Destinations Served: 179 nonstop destinations globally Daily Flights: 1,424 Flight Information: Departures and arrival information can be viewed online. All Rights Reserved. Air Canada, American Airlines, Contour, Delta Air Lines, Frontier Airlines, JetBlue, Lufthansa, Southwest, Spirit, Swiftair, United Airlines, Viva Aerobus, and Volaris operate out of Charlotte Douglas International Airport. We are always very sorry when this happens and take all the necessary steps to get your baggage back to you as soon as possible or to compensate you for any damage it may have suffered. I was not able to check in online for the CLT to Bermuda leg of the trip. Passengers may wish to consider purchasing additional insurance for valuable items. CLT has 5 lounges 2 American Airlines Admirals Clubs, a Centurion Lounge, a Minute Suites, and a USO lounge for active military. If individual items or the entire contents of your baggage are missing, you should report this immediately upon arrival: * Reporting the loss at a later date can only be accepted if this is done in writing online within seven days. To do this, please fill out the list of contents on our baggage status page which you will be able to access automatically five days after reporting your delayed baggage. You can report the damage to the Lufthansa baggage tracing counter at the airport. Browse our most frequently asked questions for more information! If it's a cell phone, be sure to leave the cell phone number, your carrier, and the brand of the phone. You can change the delay claim to a total loss claim any time within two years from the original delay claim filing date. You can check the progress made in tracing your baggage online with the help of your reference number (PIR number, e.g. Learn aboutTSA recognized locks andhow they can reduce the likelihood ofdamage to a lock orbagif a physical inspection is required. Pet Relief Areas: Pet relief areas are located inside and outside of security: Duty-free: Duty-free shopping can be found in the international concourse, Concourse D. Smoking Areas: Smoking is not permitted inside the airport anywhere. Assistive devices used by passengers with disabilities that are lost or damaged during INTERNATIONAL air travel are subject to the maximum liability limit set by the applicable international treaty. Handicap parking is available in all CLT decks/lots, and accessible shuttles run continuously. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Disclaimer:Upgraded Points, LLC and its website, UpgradedPoints.com, provides information on credit cards, reward programs, travel information and ancillary information concerning travel and credit cards. For more information on our advertisers, see here. In addition, as an Amazon Associate we earn from qualifying purchases. at the Lufthansa baggage tracing counter at the airport, at the Lufthansa service counter at the airport or. Considering the number of passengers CLT serves, its quite a compact airport and does not require the need to travel by train or shuttle in between departure areas all concourses are accessible by walking. If you book with airportparkingreservations.com, parking starts at just $5 per day with all hotels and off-site parking lots offering free shuttle services to/from the airport. Follow I-85 N to Little Rock Road in Charlotte. Daily: 4:15 a.m. - 10:30 p.m. Baggage claim: Zone A If your baggage arrives late at your destination, you can purchase necessary replacement clothes such as underwear and swimwear, as well as toiletries, and submit the receipts for reimbursement. Contact your airline for lost or missing baggage. Is curbside check in available with wheelchair service. Take US-74 W from Charlotte and after approximately 4.5 miles, use the left 2 lanes to turn left onto N. Josh Birmingham Parkway for access to the airport. Once your incident report is created, you will need to continue the process by filing a claim. An assistive device is any piece of equipment that assists a passenger with a disability in coping with the effects of his or her disability. Washington, DC 20590855-368-4200. Security checkpoints A and B are the closest to Concourse B. DISCLOSURE: We may earn a commission when you use one of our coupons/links to make a purchase. Traveling is certainly a stressful experience, and Charlotte-Douglas International Airport is one of the busiest in the nation. CLT participates in Global Entry for expedited international clearance of pre-approved, low-risk passengers. The Sheraton Charlotte Airport Hotel offers guests access to 2 pools, a fitness center, laundry service, car rentals, and a complimentary shuttle to surrounding destinations and the airport. Luggage: CLT has no luggage storage facilities inside the airport. Airlines are responsible for repairing or reimbursing a passenger for damaged baggage and/or its contents when the damage occurs while the bag is under the airlines control during transportation (subject to maximum limits on liabilities). What about damage to the wheels, handles, or straps of baggage? CLT has 6 on-site parking options for passengers suitable for short- and long-term parking. Weve listed hotels below that are 1.6 to 4 miles from the airport, ordered by distance. Charlotte Airport: A Brief History Timeline In 1936, Charlotte Municipal Airport opened, and was operated by the City of Charlotte. If your claim is denied or has not been resolved within six months of the date it was properly presented to TSA, you may file suit in an appropriate U.S. District Court. Concourse A has a total of 19 gates split across 2 areas. Please save your control number; you will need it when communicating with TSA and to check your status. Concourse A For all general enquiries, complaints and issues related to lost property and left luggage, please use the following airport contact details. Our customer self-service tool below can help with changes to existing reservations! Select the airport from the list below to file a claim, Email TSA ClaimsGeneral Questions(866) 289-9673, Bozeman Yellowstone International Airport, Wokal Field/Glasgow International Airport. With award nights starting at just 3,500 World of Hyatt points per night! For checked baggage, the airline is liable, regardless of fault, for any damage caused to the baggage in its care. You will receive an acknowledgement letter with instructions and a control number four to six weeks after you submit your claim form. Screening at certain airports is performed by private companies and not TSA. If you can't find what you're looking for, you can use the text search function or one of our various contact options. HMS Host handles the stores and restaurants in the Charlotte airport. Please retain all the receipts pertaining to your emergency purchases. It seems that you have already subscribed to this list. For INTERNATIONAL travel (including the domestic segment of an international itinerary), airlines are responsible for these items if they have accepted them for transportation. If you aren't sure where you lost your item, file a lost and found report with us. Parking for disabled passengers is available in all parking lots and shuttle buses are accessible for wheelchair users or those with mobility concerns. The maximum liability amount allowed by the regulation is$3,800 per passenger. Assistive devices include (but are not limited to): Continuous Positive Airway Pressure (CPAP) machines, Prescription medications and any medical devices needed to administer those medications, such as syringes or auto-injectors. CLT has 60+ restaurants, bars, cafes, and grab-and-go food outlets. You should not have to re-check your bags when you arrive to CLT from Connecticut, but you will need to on the way back since youre flying in from outside the country. Please report any damaged baggage immediately so that we can attend to the matter as quickly as possible. This bonus value is an estimated valuation. For each commenced year of use, 15 per cent of the value is deducted. It also accommodates baggage claim A1-A3, B, C, D, and E. In the same area, there is also an Info desk, ATM and Baggage service between B and C. Are incoming and outgoing flights for domestic travel in same concourse? Does CLT provide shuttle rides between gates/terminals? Award nights for Marriott Bonvoy members start at 30,000 points per night. There are several shops and restaurants in Concourse D with more situated in the D/E connector. The main terminal is the central body of the airport and consists of 3 levels. The Hourly Deck is also the most convenient parking option if you prefer to meet your passenger in the terminal. Most importantly, if the delivery address or your contact details are incorrect or if they have changed, you can amend these here. The first gap year inspired a second which ended up being a 23-country down-the-world trip from Canada to Antarctica. Contact at 1-800-433-7300 or 1-800-428-4322 for getting assistance with your lost luggage. This is the best place to start. The hourly parking deck is located just across from the main terminal and is connected by walkways to/from level 2. Phone Number: 704-359-4013 The Hyatt House Charlotte Airport offers shuttle service to both the airport and destinations within a 3-mile radius, including multiple shops and restaurants. When the damage to the bag cannot be repaired, airlines will negotiate a compensation amount based on the value of the bag and its depreciation. For example, what is the distance between gate D13 and E32? Safe travels! The concourses are all past security and within walking distance of each other, so there is no need to take a train or shuttle bus to get to your gate. Here's What You Can Doand How You Can Avoid It, Louis Armstrong New Orleans International Airport Guide, Hartsfield-Jackson Atlanta International Airport Guide, I Traveled to a High-Risk Countryand It Ruined Airport Security for Me, Don't Leave Home Without the Best Travel Accessories, Southwest Airlines Unaccompanied Minor Policy, Ellison Onizuka Kona International Airport Guide. Please provide a description of the damage (500 character limit) Attach Pictures . If you have not yet reported your delayed baggage online, please report it via the following link. Airport Parking signs on the roadways also provide timely parking facility status updates. Passengers can be picked up and dropped off on either the departure or arrival levels, but waiting is not permitted. All designated smoking areas have been improved with enhanced air circulation. If assistance is needed, please call 704.359.4038. Note: If you are not sure if your device is an assistive device, contact your airlines disability or special assistance desk. Travel and health restrictions by destination. It may also be here if whoever found it turned it into an airport employee. When you visit the site, Dotdash Meredith and its partners may store or retrieve information on your browser, mostly in the form of cookies. 704-359-4027) is located on the Baggage Level and provides general airport information, tourism information of Charlotte and the Mid-Carolinas Region, and paging services. Provide as much detail as possible including receipts, appraisals and flight information to avoid delays. Contact American Call us Reservations and ticket changes Come see us Ticket sales centers Products and programs Payment options AirPass Contact Business Extra Contact gift card support Contact Group & Meeting Travel You may also like. Advertiser Disclosure: Many of the credit card offers that appear on this site are from credit card companies from which we receive compensation. For example, an airline cannot have a policy that they will reimburse a passenger up to only $50 for each day that a passengers bag is delayed. Not necessarily, it depends on the airline you are flying. Please enable JavaScript to fully experience this site. Email needed if you'd like comment updates. What are the airlines responsibilities when your bag is lost? Airport Automated Information: 704-359-4910 Airport Information/Paging: 704-359-4013 Visitor Info Center: 704-359-4027 City of Charlotte Aviation Department: 704-359-4900 Airport Law Enforcement & Emergency: 704-359-4012 Media Queries ONLY: 704-359-4933 or email media@cltairport.com. Charlotte Douglas International Airport Address 5501 Josh Birmingham Pkwy, Charlotte, NC 28208, USA Phone +1 704-359-4013 Web Visit website Traveling is certainly a stressful experience, and Charlotte-Douglas International Airport is one of the busiest in the nation. Airlines are not liable for normal wear and tear, such as scratches and dents, or for damage to cases that have been overfilled or to breakable objects that have not been properly packed. Lost and found office is located at Baggage Claim Zone B and operated seven days a week from 8 a.m. - 6 p.m. TSA takes the responsibility to fairly adjudicate claims seriously. Priority Pass members are entitled to use their pass for 1 hour at Minute Suites. If an airline unreasonably refuses to consider a bag lost after it has been missing for an unreasonable period of time, the airline could be subject to enforcement action by the DOT. Any and all options, reviews, comments and analyses are the responsibility of the author(s) and not any Advertiser or credit card issuer. What can I do if my baggage has not been found within five days of reporting the delay? However, the credit card information that we publish has been written by experts who know these products inside out, and what we recommend is what we would (or already) use ourselves.
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